Terms of service

OVERVIEW
This website is operated by CraftNest LLC. Throughout the site, the terms “we,” “us,” and “our” refer to CraftNest. CraftNest offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, accessing free trials, or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein and available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

SECTION 1 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and adaptations to technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, or use of the Service, without express written permission from us. The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 2 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products, including digital downloads, are subject to change. While we strive to provide timely updates, members will be notified in advance of any significant changes to pricing or service offerings, in accordance with industry standards.

We reserve the right to modify or discontinue the Service (or any part of it) at any time. In the event of such changes, we will make reasonable efforts to inform our members beforehand. However, we are not liable to you or any third party for modifications, price changes, suspension, or discontinuance of the Service.

SECTION 3 – PRODUCTS OR SERVICES
Our offerings include premium digital products such as clipart, SVGs, coloring books, and other crafting resources. These products are available exclusively online and are subject to return or exchange only according to our Refund Policy. We strive to display product colors and images as accurately as possible but cannot guarantee that your device’s display will reflect the exact colors.

Our free trial provides full access to our services for a limited time and is only available to new users. The initial payment is an authorization to verify your payment method and prevent fraud. You can cancel anytime directly from your account settings without being charged.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. It is your responsibility to promptly update your account information, including email addresses and credit card details.

SECTION 5 – OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to these tools "as is" without any warranties or conditions and accept no liability for your use of optional third-party tools.

Additionally, certain services, products, and content available through our Service may include third-party links (e.g., Shopify, Facebook, Google Analytics, Pinterest). We are not responsible for examining or evaluating the content of these third-party services and do not assume any liability for their use.

SECTION 6 – USER COMMENTS AND FEEDBACK
If you submit comments, ideas, or suggestions (collectively, "comments"), you agree that we may, at any time, use and distribute such comments without restriction. We are under no obligation to maintain comments in confidence, pay compensation, or respond to comments. You are responsible for the legality and accuracy of any comments you submit.

SECTION 7 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted or error-free. You agree that we may remove the Service for indefinite periods or cancel the Service at any time without notice. The Service and all products delivered through the Service are provided "as is" without warranties of any kind.

SECTION 8 – INDEMNIFICATION
You agree to indemnify and hold harmless CraftNest, our affiliates, partners, and employees from any claims or demands, including attorney fees, arising from your breach of these Terms or violation of any laws.

SECTION 9 – GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Germany.

SECTION 10 – CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us at sebastian@craftnest.net.