Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how CraftNest LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA ("CraftNest", "we", "us", "our") collects, uses, shares and protects your personal information when you use craftnest.org. CraftNest LLC is the controller of your personal information.

This policy is designed to meet the requirements of the EU and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA), the Canadian PIPEDA and other applicable privacy laws.

Information We Collect

Information you give us

  • Email address
  • First name and last name
  • Billing country and address, where required for tax purposes
  • Payment information - processed by Shopify Payments. We do not store your full card details.
  • Messages you send to our support team

Information collected automatically

  • IP address, device and browser type, pages visited, downloads and similar usage data
  • Cookies and similar technologies, as described in our cookie banner

How We Use Your Information

  • To provide your membership and access to our library - based on our contract with you.
  • To process payments and manage your subscription - based on our contract with you.
  • To prevent fraud and payment disputes - based on our legitimate interest in secure payments.
  • To send newsletters and marketing emails - based on your consent, which you can withdraw at any time.
  • To measure and improve our website and advertising - based on your consent where required.
  • To meet legal obligations such as tax and accounting rules.

We only collect the information we need for these purposes.

Who We Share Your Information With

We share personal information with service providers who help us run CraftNest:

  • Shop platform and payments: Shopify and Shopify Payments
  • Platform analytics and ad targeting: Shopify Network Intelligence, as described in Shopify's terms
  • Subscription management: Appstle
  • Fraud and dispute prevention: Chargeflow
  • Email: Mailchimp
  • Site search: Algolia
  • Analytics: Google Analytics
  • Advertising: Meta (Facebook and Instagram, including the Meta Pixel and Conversions API), Google Ads, Pinterest

For advertising, we share information such as page visits, purchases and a hashed (encrypted) version of your email address with advertising platforms. This helps us measure our ads and show them to relevant people.

California and Other US State Residents

We do not sell personal information for money. Sharing information with advertising platforms for targeted advertising may count as "sharing" or "selling" under the CCPA and similar state laws. You have the right to opt out of this. You can do so on our Your privacy choices page, which is also linked in the footer of our website. We also honor the Global Privacy Control (GPC) signal of your browser.

You also have the right to know what personal information we hold about you, to correct it and to have it deleted. We will not treat you differently for using these rights.

Your Rights Under GDPR

If you are in the EU or the UK, you have the right to:

  • Access your personal information
  • Correct your personal information
  • Have your personal information deleted
  • Restrict processing
  • Object to processing
  • Receive your data in a portable format
  • Withdraw your consent at any time
  • Lodge a complaint with your local data protection authority

How to Opt Out

  • Newsletters and marketing emails: use the unsubscribe link in any email.
  • Cookies and targeted advertising: use the privacy settings in our cookie banner.
  • Data sharing (US states): use the "Your privacy choices" link in the footer of our website.
  • For any other request, email us at support@craftnest.net.

How Long We Keep Your Information

We keep your personal information as long as your membership is active and as long as needed afterwards for the purposes above. Payment and tax records are kept as long as the law requires.

International Data Transfers

We are based in the United States, and some of our service providers process data in other countries. For transfers from the EU and the UK, we rely on the EU-U.S. Data Privacy Framework or the Standard Contractual Clauses of the European Commission.

Children

Our services are not directed at children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will post the new version on this page and update the date at the top. For significant changes, we will also inform members by email.

Contact Us

For questions, requests or complaints about your personal information, please email us at support@craftnest.net.