About the Designs

What types of designs do you offer?
We offer a wide variety of clipart, SVGs, coloring books, sublimation designs, and more to suit all your creative projects.

How often do you add new designs?
Our collection grows regularly! We add fresh designs on a weekly basis.

Are your designs compatible with my software?
We offer designs in common formats like PNGs or PDFs, ensuring compatibility with popular design software.

Membership & Account

Do you offer both monthly and yearly membership options?
Yes! Choose the plan that best suits your needs. Our yearly membership offers the biggest savings.

What are the specific benefits of membership?
Members enjoy unlimited downloads, commercial use rights, regular updates, and exclusive member-only content.

How do I sign up for a membership?
Visit our membership page, choose your plan, and create your account.

How do I cancel my membership?
You can easily cancel anytime within your member's area.

Do you offer refunds?
Due to the digital nature of our products, we don't offer refunds. However, if you're experiencing issues, please contact our support team.

I forgot my password. What do I do?
Click the "Forgot Password" link on the login page and follow the instructions to reset.

How long do I have to stay a member?
We recommend our yearly membership for the best savings and regular updates.
For flexibility, you can start with a monthly plan and cancel anytime in your member's area with a simple click.

What forms of payment do you accept?
We accept

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • UnionPay
  • Klarna Pay Later
  • Shop Pay
  • Apple Pay
  • Google Pay

Can I use the designs for my business?
Yes, you can check our commercial use rules here.

Do I need to attribute your designs when selling products?
No, attribution is not required with your membership.

Can I use your designs for client projects?
Yes, you can use our designs for client work, ensuring you adhere to our licensing terms.

Downloading Designs

How many downloads can I do as a member? Is there a credit system?
Enjoy unlimited downloads! There's no credit system – download as many designs as you like without restrictions.

How does the download work?
Once you're a member, you'll see a download button on every product page. Simply click it to start your zip download.

What if I have trouble downloading or unzipping files?
Our support team is here to help! Contact us through support@craftnest.net for assistance.

Do your designs work on Mobile, Windows and Mac?
Yes, our designs are platform-independent, as long as you have compatible software.

My download didn't start. What should I do?
Check your internet connection and try again. If the issue persists, please contact our support team.

How do I unzip the downloaded files?
Most computers have built-in zip extraction tools. You can also use free online tools or download unzipping software.

What if I can't find the design I downloaded?Check your download history in your member's area. If you still can't find it, contact support.

Getting Help Support

How do I contact customer support?
Email us at support@craftnest.net or use our contact form on the website.

Do you offer design customization services?
While we don't offer full customization, we're happy to take design requests for future releases.